Some body proclaiming for an occasion Warner cable tv professional happens to be spilling methods on Reddit.
Occasion Warner cable tv, the second-largest service provider of TV set and online sites in the us, told Quartz that it is investigating the posts. “We’re cannot check if this people is truly an up to date or previous personnel,” a spokesman explained.
Reddit customer cableguy_the launched an “Ask Me something” (AMA) line, publishing photo of his own identification document logo and uniform as purported proof of their job. Their solutions to the questions coming in are really honest. These are some parts (typos preserved).
On Comcast’s impending acquire of one’s time Warner cable tv:
We’d like the merger as the present people in control is the worst recently record. A number of people getting discharged as a result impossible metrics. Most of the electrical happens to be fond of service reps and stripped from the men and women that really go to houses and hit damage . It’s a mess together with the providers is now being go like crap IMHO [in my own very humble advice].
Regarding tension between professionals and support services representatives:
Yea support staff and specialists are generally preventing a fight that nobody considers. We detest all of them, the two dread united states. These people tell clientele the thing is the equipment when it rarely is. You inform people to merely neglect exactly what person throughout the mobile says because chances are high very good, he has never bound a residence, put a drop or repaired wire.
On what’s truly incorrect using your link:
Don’t feel 50percent of just what the agent to the telephone notifys you. Just arrange the techie. Get him get the job done. He’s performed this before. The agent only answers cell phones. It’s almost NEVER the tools evoking the matter.
On information to get more effective facilitate:
As soon as a technology shows up ,ask for his supervisors number. Tell him it is not to lose your but to intensify issues. He may phone his or her sup to make certain its awesome but which will help.
On what’s preventing faster net obtain speed:
In all honesty, basic analog wire. It can take awake sooo a lot of data transfer useage . 1 route per volume vs binding a number of frequencies to deliver 8 programs for a downstream and 4 for an upstream . Even as we get 100per cent electronic tv.. net get more quickly. Furthermore obstruction. If you are living around teen dating apps a college it’s any outcome . Grandmother may also use this lady 15 meg for e-mail and searching but young Johnny college kid takes in within the data transfer in your neighborhood making use of netflix and torrenting and playing. However these people shell out identically. IMHO what might mend this is capping data and giving anybody uncapped speed.
On why splitting your wire association happens to be an awful idea:
Installing a splitter just to attenuate the signal is absolutely dumb most people actually have issues named attenuators that this without creating unwanted splitter. However it’s correct that a lot of indication is simply as worst as a shortage of we refer to as that distortion
On whether this Reddit AMA will cost your their work:
I would become discharged determined by whom attracts me personally. I may also get a bonus the so difficult to share with utilizing the method this business is now built.
On what Wi-Fi signal are unreliable, and may staying vanquished by entrances and rooms:
Certainly best shown. Plaster areas especially.Solid timber side, in a basements as soon as the network router is found on next flooring or vice versa. Wifi is actually a fickle monster.
Your “broken” wire modem:
Yea we notice this a great deal. I’d state in a given seasons I would talk about 5percent associated with the modems I changed comprise in fact bad. Most of us perform a lot of puppy and pony series and merely swap they anyhow. The problem is generally certainly not devices appropriate. Modems either services or these people don’t. There is certainly so small in the middle. They’ve been easy instruments. You will find series clients using this computer each and every thing doing work fine, consequently shift back to their unique tools and each and every thing would go to shit. The two however desire a unique modem..Its insanity.
